A WORD FROM EMMA

The power of referrals

The power of referrals

If I had a dollar for every time someone told me that “all of my work is word of mouth”, I would be a very rich lady. Put simply, referrals work. Why do they work? I’m so glad you asked! A referral comes from a trusted source – someone who has experienced first-hand...

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Are you really happy?

Are you really happy?

Recently, I celebrated another year around the sun, and took some time out to reflect on the past year of my life. It was a year spent mostly in lockdown while we fought to keep Victoria safe. A year when I worked the hardest I ever have, supporting my clients through...

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Does your feedback have the right motives?

Does your feedback have the right motives?

I was working with a coaching client, Penny. Penny worked alongside John. John had this habit of constantly interrupting people and taking conversations down a path they were never meant to go, leaving everyone confused. Penny and her colleagues found this infuriating...

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Nice girls don’t win … or do they?

Nice girls don’t win … or do they?

Have you ever heard the phrase “nice girls just don’t get it”? A book has even been written with a similar name. Do you think this is true? Can nice girls win? Apart from this statement being slightly condescending, I reckon nice girls can win. But let’s not talk...

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Do you have the courage to say what you mean?

Do you have the courage to say what you mean?

Can I tell you a secret? I am so sick of hearing statements like, “You need to have a difficult conversation,” and, “You need to give them feedback.” Can we just start treating human beings like human beings? Can we have the courage to be clear with people and...

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